Special holiday extended return period. We buy jewelry made of precious gold 10k 14k 18k 22k or 24k gold or european equivalent or anything made of platinum 900 or 950.
Below we explain the kay gold exchange program plus the retailer s return policy and diamond trade in program.
Kays jewelry buy back. Kay jewelers buy jewelry. Should the product be returned to a physical store the customer gets up to 90 days instead. A customer gets up to 60 days to return a piece of jewelry that was bought from a physical kay jewelry store or from their online store.
Simply return your purchase at any kay or any sterling family of jewelers location or return your online purchase by mail up to 30 days after your purchase was shipped. Merchandise purchased shipped between october 16 2020 and december 24 2020 can be returned through january 24 2021. Does kay jewelers buy back jewelry.
We can t return or compensate you for any diamonds or color stones you send. Kay jewelers does not have an in store buyback program for rings or other jewelry but does have a mail in program for gold and platinum jewelry called the kay jewelers gold exchange. You can also shop other men s jewelry styles at a discount including rings pendants leather bracelets and more.
The kay jewelers gold exchange is an opportunity for you to sell your used unwanted gold and platinum jewelry through a secure program from a company you know and have trusted for years. Explore discounted gold chains in a variety of chain lengths and styles. If your unwanted jewelry is set with diamonds or color stones you should have those removed before sending your gold or platinum to us.
Thanks and god bless. Over 100 years later we are the number one jewelry store in america with over 1000 stores from coast to coast. Learn more about the kay jewelers gold exchange.
I want to sell my wedding ring enhancer back to kay jewelers. Kay jewelers outlet also has a wide assortment of jewelry for men too. With kay jewelers the company will not actually buy back a ring or another piece of jewelry that a customer has purchased from them but they do have some options available that does allow the customer to return their purchase and obtain another piece of jewelry that better fit their needs.
I was curious will they give me money back for it or will they only let me upgrade it.